In an emergency breakdown situation please call Škoda Assistance on 0800 526 625*.
Škoda, in partnership with the AA, have teamed up to provide you with roadside assistance 24 hours a day, 365 days a year. When calling for assistance, please ensure that you have the following information to hand:
• Your name and location
• Your Škoda's registration number and colour
• A phone number through which you can be contacted
Don’t worry, help is at hand! You can now enjoy all the reassurance and peace of mind of Škoda Assistance from as little as £99†. So if you've locked your keys in the car, or run out of fuel - no matter what the problem we are here to help.
Škoda Assistance is so much more than just a breakdown service. You’re in safe hands with specially-trained technicians carrying the latest diagnostic equipment, using only Škoda tools and parts to get you back on the road again.
Alternatively you can call 0800 526 625* to extend your cover.
Lines are open Monday - Friday (8am - 6pm).
† The price shown is based on our continuous payment option. If you wish to make a single payment for one or two years’ cover the prices are £99 and £160 respectively.
* Not free from a mobile phone.
Breakdown cover that's a cut above the rest
24 hours roadside assistance every day of the year. Our number one aim is to fix your car. But if it can’t be fixed we will take it to the nearest Volkswagen Group approved bodyshop.
1 in 4 breakdowns happen at or near home, and Home Start gives you assistance in these situations. You’ll get all the benefits of Roadside at your home address.
24-hour English speaking helpline, emergency roadside repairs or towing to the nearest garage in over 40 European countries, plus onward travel options.
If we are unable to fix your car at the roadside or arrange a prompt local repair, we will recover you and your vehicle to a single destination of your choice within the UK.
You will be offered alternative travel options if we can’t arrange a prompt local repair.
Our technicians are trained to provide roadside assistance for electric vehicles too.
Specially trained technicians
Our technicians are fully trained to deal with any faults your electric vehicle displays. In most cases they can quickly and safely get you back up and running should you breakdown on your travels
Three years' cover
We're proud that our cars are consistently praised for their reliability out on the road. However, should you breakdown, we offer three years free roadside assistance for all our plug-in hybrid electric vehicles (PHEV) and battery electric vehicles (BEV).
Towing an electric vehicle
While electric vehicles are extremely reliable , in the unlikely event that you break down, towing can cause damage. That's why Škoda Assistance will always look to fix your car at the side of the road where possible.
Škoda Assistance is provided by Automobile Association Insurance Services Limited, an insurance intermediary authorised and regulated by the Financial Conduct Authority. Registered office: Fanum House, Basing View, Basingstoke, Hampshire, RG21 4EA. Registered in England and Wales number 2414212.